Programme Overview
   

The MPCC programme was identified by National Government in 1999 as a means to extend government services in an integrated way, primarily to rural and under-serviced communities in urban areas.

This has seen Government services moving closer to South Africans in remote or disadvantaged communities with the introduction of multi-purpose community centres or one-stop shops that offer a range of government products and services under one roof, and simplify the processing of applications for identity documents, pensions and other social grants.

A multi-purpose centre is a structure which enables communities in largely rural areas to improve their quality of life through provision of access to appropriate government services, information and training facilities as well as community and private sector services.

Vision

"Access to integrated government information and services to build a better quality of life for all"

Mission

To roll-out the MPCC programme so as to ensure equitable and effective access to government information and services by 2014 through working in partnership with local communities, the private sector and civil society and the coordinated and integrated efforts of the three spheres of government"

Strategic Objectives

  • To bring government information and services closer to people to promote access to opportunities as a basis for improved livelihoods;
  • To promote cost effective, integrated, efficient and sustainable service provision to better serve the needs of citizens;
  • To build sustainable partnerships with government, business and civil society;
  • To create a platform for greater dialogue between citizens and government.

Services

Government information and services are available at these centres, with at least six government Departments represented in each centre. One of the major advantages of MPCC's is the shortened distance that communities have to travel to access public services. The centres also allow for communities to receive training in skills, such as using information and communication technologies for example the internet. The centres also serve as venues where community events such as education campaigns, exhibitions and other activities can take place. Some MPCC's offer banking services, primary health clinics, small businesses and host women's organisations.

One of the critical government services is developmental information that has the potential to extricate communities from the web of poverty. The information that people need to improve the quality of their lives is often kept in executive offices and written in languages foreign to the people it intends to serve. It is this niche area that MPCC's are designed to serve.

KwaZulu-Natal Status Quo

There are presently thirteen (12) 1st Generation MPCC's in KwaZulu-Natal and the Department is currently engaged with the rolling-out of 2nd generation MPCC with the first one being Nyandezulu. The Department of Local Government and Traditional Affairs has formulated a corporate strategy to improve the functionality of these centres so that the strategic intention of the MPCC programme is achieved.

District Municipality MPCC Name
Umkhanyakude Mbazwana
Ilembe Bhamshela
Umzinyathi Tugela Ferry
Amajuba Mdakane
Uthukela Imbabazane
Uthukela Dukuza
Ugu Dududu
Ugu Nyandezulu
Zululand Belgrade
Uthungulu Nxamalala
Sisonke Highflats
Umgungundlovu Richmond
Ethekwini Clermont

 

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NOTICE BOARD
Dates of Meetings
  • 17 August 2007
  • 23 November 2007
Latest Documents
  • PISSC Terms of Reference
  • Provincial Business Plan
  • Provincial Corporate Strategy
  • National Business Plan
Centres Under Construction

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Highflats

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Belgrade
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E-mail comments or queries to  thusong@kznlgta.gov.za